Check the dates first
The BC statutory holidays over Christmas are December 25 and January 1. Boxing Day (December 26) is not a BC statutory holiday, but many clinics close anyway, so rely on each clinic's posted hours.[1] Many clinics are closed around the holidays, so it helps to know the options below in advance.
8-1-1: nurses, pharmacists and virtual physicians
- Nurses: 24 hours a day, all year.
- Pharmacists: every day from 5 p.m. to 9 a.m., for medication questions.
- Languages: interpretation in more than 130 languages; say Mandarin or Cantonese once connected.
- Virtual physicians: every day from 9 a.m. to 11 p.m., after a nurse assessment and referral if needed.
[2][3]The virtual physician does not issue sick notes or renew routine prescriptions.[3]
UPCCs are often open on holidays
HealthLink BC says urgent and primary care centres (UPCCs) are often open evenings, weekends and statutory holidays, but hours differ by centre, so call before you go.[4] They suit problems that need to be seen within 12 to 24 hours, such as a high fever, a sprain or a small wound that needs stitches.[4]
Minor ailments at the pharmacy
For conditions such as urinary tract infections, pink eye, allergies and cold sores, residents with a BC Personal Health Number (PHN) can have a free assessment by a pharmacist, who can prescribe if appropriate.[5] Medication costs are separate. Pharmacy hours may also change over the holidays, so call ahead.
When to call 911 right away
Before you travel
If you travel abroad over the holidays, remember to buy travel medical insurance; confirm details with your insurer.
| Need | Option | Note |
|---|---|---|
| Unsure how serious | 8-1-1 nurse | 24 hours; Chinese interpretation available |
| Night-time medication question | 8-1-1 pharmacist | Daily 5 p.m. to 9 a.m. |
| Need a doctor, not an emergency | 8-1-1 virtual physician / UPCC | Virtual 9 a.m.–11 p.m.; call UPCC first |
| Minor ailment | Pharmacy | Free assessment with a PHN |
| Life-threatening | 911 | Do not wait |