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Free and low-cost counselling in BC: what MSP covers and where to look

How MSP covers psychiatrists but not counsellors, plus a rundown of BounceBack, Foundry, Here2Talk, S.U.C.C.E.S.S., workplace EAPs and crisis lines in BC.

Updated 2026-10-13

What MSP covers and what it does not

MSP covers psychiatrists, usually with a referral from a family doctor. Private psychologists and counsellors are outside MSP and are paid out of pocket or through insurance.[8] Private sessions can be expensive, so many people look first at the free and low-cost services below.

Free and low-cost options

ServiceWho it is for and how it works
BounceBackFree cognitive behavioural therapy coaching from CMHA, with Mandarin and Cantonese available; you can self-refer online but need a family doctor or nurse practitioner on file
FoundryFree for ages 12 to 24 and their families, no referral needed; Foundry Virtual is also available at 1-833-308-6379
Here2TalkFree 24-hour support for students at BC post-secondary institutions; Mandarin and Cantonese can be requested
S.U.C.C.E.S.S.Chinese-language counselling, free when funded and otherwise on an income-based fee
Workplace EAPEmployee and family assistance programs; many employers offer a number of free sessions, usually open to family members too. Ask HR
Employer benefitsPsychologists and Registered Clinical Counsellors (RCC) usually have an annual limit; use it before it resets at year end

Details for BounceBack and S.U.C.C.E.S.S. are on their own websites.[1][2][7] Foundry describes its services on its site,[3] and Here2Talk was announced by the BC government.[4]

Choosing between them

  • Have a family doctor or NP and want structured coaching: BounceBack
  • Ages 12 to 24: Foundry
  • Currently a student: Here2Talk, available any time
  • Want service in Chinese: BounceBack and S.U.C.C.E.S.S. both offer it
  • Have an employer: check your EAP and benefits limits first

In a crisis

  • 9-8-8: national line, 24 hours, call or text[5]
  • 310-6789: BC mental health support line, no area code needed
  • 1-800-784-2433: BC crisis line[6]
  • If someone is in immediate danger: call 911
Eligibility, capacity and phone numbers can change, so check each program's website. This page describes services only and is not diagnosis or treatment advice.

Sources