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Reporting a workplace injury in BC: what to do if your employer discourages it

Employers cannot stop workers from filing a claim in BC. Steps to report to WorkSafeBC, the Teleclaim line, the one-year deadline, wage-loss benefits and who is covered.

Updated 2026-10-13

Discouraging you from reporting is illegal

Under section 73 of BC's Workers Compensation Act, employers and supervisors cannot use agreements, threats, promises or persuasion to stop a worker from filing a claim, and a private settlement made for that purpose has no effect. [4] In June 2026 the media reported that the BC Supreme Court upheld a ruling that BC Hydro acted unlawfully by steering an employee toward private disability benefits instead of a workers' compensation claim. [5]

Steps to report

  1. Tell your employer as soon as possible: your name, when and where it happened, and how you were hurt. [1]
  2. When you see a doctor, say the injury happened at work. The doctor sends a report to WorkSafeBC. [1]
  3. Workers can also report by phone through Teleclaim: 604-231-8888 in Greater Vancouver, toll-free 1-888-967-5377, Monday to Friday 8:00 to 18:00. Have your income records for the past 12 weeks ready. [1][2]
  4. The deadline is one year from the date of injury. [3]

WorkSafeBC has a Simplified Chinese page that says Mandarin and Cantonese speakers can help with reporting. [10]

What compensation covers

While you cannot work because of the injury, wage-loss benefits are paid at 90% of average after-tax earnings, starting from the first shift you miss, with no waiting period. For 2026 the maximum annual earnings used in the calculation are $127,500. [6][7]

Treatment costs such as physiotherapy, chiropractic care and approved prescription drugs are covered, and one-way travel of more than 20 km can be reimbursed. [8]

Who is covered

Part-time, casual and foreign workers are included, regardless of who was at fault. Sole proprietors and partners are not covered automatically and need to buy Personal Coverage. [9]

If you face trouble after reporting

The BC government runs the Workers' Advisers Office, which gives workers free advice and help with compensation claims. It can be contacted if a worker is discouraged from reporting or treated badly after doing so.

Amounts, caps and phone hours can change; check the WorkSafeBC website. In a medical emergency at work, call 911 first. [2][7]